Voltalia will strive to protect the security and privacy of any Personal Data provided to the company. Personal Data includes names, addresses, telephone numbers, email addresses and any information that can be linked to a specific user.
Voltalia will not collect any Personal Data about the USERS unless they voluntarily decide to provide it. This Personal Data will be used to answer to USERS’ queries, process their orders or provide them access to specific information.
Voltalia may store and process personal data and share it with its worldwide affiliates, holdings and partners just in case it is considered relevant and necessary to better respond to the USER’s demands and needs. Personal Data will not be sold, shared, traded or rented to third parties for marketing purposes.
NON PERSONAL DATA
When the USER visits Voltalia’s website, the company may automatically collect non personal data (e.g. time spent on the site, visited pages, operating system and type of internet browser, etc.).
These data may be used to monitor the interest and utility of the website in order to evaluate and improve its contents or performance.
Voltalia may share this information with its worldwide affiliates with the same purposes described in the paragraph above.
In order to make its websites more user-friendly, effective and secure, Voltalia may store some data on the USER’s computer in the form of a Cookie file to automatically recognize the PC.
A cookie is a small data file that is lodged in the USER'S computer, without being able to read the data on the computer hard disk, nor other cookies created by other service providers. The cookies allow services and contents to be tailored to each USER'S needs, as well as measuring the viewers of the www.voltalia.com pages. The information obtained through these cookies is anonymous in character, so that it cannot be associated with any USER, nor will it allow his/her first and last names to be identified. The USER has the possibility to configure their Internet Browser according to their personal needs, to erase all cookies from the computer’s hard drive, block all cookies or to receive a warning before the cookie is stored.
Voltalia reserves the right to disclose Personal Information as required by law when that disclosure is necessary to protect the company’s rights or to comply with a judicial proceeding, court order or legal process served on its website.